Our Team

Meet your local insurance experts.

Outstanding service starts with an outstanding team. Meet the professionals behind Pacific Crest Insurance – Coeur d’Alene.


Mark Wild pictured smiling on a white background

Mark C. Wild – Owner/Advisor

Mark was born and raised in Coeur D’Alene and has proudly always called the area home. Before acquiring a managing interest in Pacific Crest Insurance Coeur d’Alene in 2022, Mark worked in the technology, banking and employee benefits industries and spent his previous 6 years as Health and Property/Casualty Insurance agent. Mark’s philosophy of providing responsive and reliable service, extends beyond his job duties. Mark believes in serving the local community and has been active in many community organizations including, assisting with the formation of Matt’s Place Foundation (helping those with ALS) and serving as its first President. He has also served on the board of the North Idaho Building Contractors Association, the North Idaho Association of Health Underwriters, and was a member of the of the Coeur D’Alene Chamber of Commerce, Leadership 2018 class. Mark enjoys spending time with family and friends and enjoys taking advantage of all the outdoor activities that North Idaho has to offer.


Stephanie Nelson – Advisor – Business Insurance

StephanieStephanie Nelson, founder and agent literally grew up in the insurance business as the daughter of an independent agent in the Seattle area. Bringing 33 years of agency experience to Pacific Crest Insurance in Coeur d’Alene, Idaho, Stephanie is fully knowledgeable in consumer and business insurance lines and how it affects those living in North Idaho. Her expertise extends to all lines of insurance products as well. She loves helping people launch and grow their businesses and hearing how our staff have become our clients’ trusted advisors. Stephanie lives with her husband, Bob in Hayden where they enjoy many outdoor activities, the favorite being boat camping on Lake Pend Oreille. They also enjoy going to Priest Lake, exploring the St Joe River from the southern part of Lake Coeur d’Alene, and have been known to trek all the way to St. Maries. She has called the Coeur d’Alene area home since 1995 when she and Bob came here for ministry and never wanted to leave. She is mother to 3 grown married children, including Jake Nelson on our team. She is Grammy to 8 grandchildren. She is involved in many leadership roles in her local church and an avid reader.


Jenny Secrest – Administration & Billing Specialist

JennyJenny Secrest, Administrative Assistant, has been at Pacific Crest Insurance for only a few months. She finds joy in being able to help the agents be more organized and efficient and working with a team of people who really care about what is best for their clients. Jenny lives in Post Falls with her husband Dustin and their 2 boys, Caleb and Ezra. They enjoy taking bike rides, hiking, watching the boys play basketball, and having family movie nights at home. She and her family just moved to Idaho a little over a year ago from the Seattle area. Prior to living in WA Jenny has served with Youth With A Mission in Montana for approx 10 years where she had the opportunity to lead mission teams overseas to South Africa, India, Thailand, and Namibia. She and Dustin met in Youth With A Mission and served together for 6 of those 10 years. Jenny has a hidden talent of building a really good fire (either campfire or in a wood stove). Jenny also volunteers at her boy’s school.


Jake Nelson – Advisor – Personal Insurance

JakeJake Nelson joined Pacific Crest Insurance in September 2020 as an Insurance Advisor in Personal Lines. Jake loves helping people find peace of mind, know that they have the right coverage at the right price. Jake served for 7 years as a Youth and Kids Pastor at Lake City Church in Coeur d’Alene and 7 years as an Operations Manager for a large medical supply company. Jake has lived in the Pacific Northwest for his entire life and in North Idaho since 1995. For fun? You might find Jake reading, camping, watching football and spending time with his family. Jake and Courtney have been married since 2007 and their daughter Emery was born in 2010.


Summer Weathers – Account Manager

Summer Weathers


Need an insurance quote? Get in touch!

Access quotes from Idaho's most trusted insurance carriers. It’s comparison shopping at the click of a mouse.